Privacy Policy

Effective Date: 22. january 2026

Add scent s.r.o.

Address: Sluhy 278, 250 63 SLUHY
Email: sales@addscent.eu

---

1. Introduction

Add scent s.r.o. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or communicate with us.

---

2. Data Controller

Add scent s.r.o. is the data controller responsible for your personal data.

Contact Details:
Email: sales@addscent.eu
Address: Sluhy 278, 250 63 SLUHY
Phone: +420 – 7 dva dva – 6 7 tři – dva dva 4

---

3. What Information We Collect

We may collect and process the following personal data:

Information you provide to us:

• Name and contact details (email, phone number, address)
• Company name and business information (for B2B partners)
• Payment and billing information
• Communication preferences
• Any information you provide in correspondence with us

Information we collect automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Cookies and similar tracking technologies (see our Cookie Policy)

---

4. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To process and fulfill your orders, send confirmations, and provide customer support
• Business Communication: To respond to inquiries, provide quotes, and manage business partnerships
• Marketing: To send you promotional materials and product updates (only with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing:

• Performance of a contract
• Your consent
• Our legitimate business interests
• Legal obligations

---

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, IT services)
• Business Partners: When necessary to fulfill your requests or provide services
• Legal Authorities: When required by law or to protect our legal rights

All third parties are required to keep your data secure and use it only for specified purposes.

---

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

---

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

---

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Customer Data: For the duration of our business relationship plus 6 years (for accounting purposes)
• Marketing Consents: Until you withdraw consent
• Website Analytics: Up to 24 months

---

9. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (“right to be forgotten”)
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, please contact us at sales@addscent.eu.

---

10. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

---

11. Marketing Communications

If you’ve consented to receive marketing emails, you can unsubscribe at any time by:

• Clicking the “unsubscribe” link in our emails
• Contacting us directly at sales@addscent.eu

---

12. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

---

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

---

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Add scent s.r.o.
Email: sales@addscent.eu
Address: Sluhy 278, 250 63 SLUHY
Phone: +420 – 7 dva dva – 6 7 tři – dva dva 4

---

15. Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority:

Czech Republic:
Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Website: www.uoou.cz

---

This Privacy Policy was last updated on 24.2.2026.